1675 York Avenue, #9H
New York, NY 10128
917-714-0604
mohara000039@gmail.com
http://michaelpohara.blogspot.com
Dynamic and results-driven technology professional with a wealth of infrastructure and project management experience. Proven ability to review existing architecture and design, implement and maintain process improvement while maximizing use of internal resources. Advanced networking, security and application knowledge developed in various IT positions. Ability to engage stakeholders and client community in clear and concise language.
AREAS OF EXPERTISE
- It Strategy & Execution
- Process Analysis And Improvement
- Infrastructure Planning And Execution
- Project Management
- Datacenter Design & Implementation
- Vendor Negotiation & Management
- Staff Mentoring & Motivation
- Application Evaluation
- Dr/BCP Planning, Testing & Installation
- Reducing Fixed/Variable IT Expenditures
EXPERIENCE
Stribling & Associates
New York, NY
June 2007 – April 2009
Head of technology for prominent luxury residential real estate company, reported into the COO. Led and developed a team of seven (networking, help desk & listings) responsible for 270-person firm infrastructure, outsourced applications and vendor management. Developed, tested and implemented an overhaul of the WAN/LAN, improving Internet and inter-office connectivity from T-1 to Fast Ethernet resulting in tremendous improvement in performance and ISP savings of $10,000 p.a. Led initiative to virtualize the server environment and consolidate in Tribeca datacenter, resulting in power savings of $7000 p.a. while streamlining DR/BCP process.
- Upgraded broker/staff desktops using “cookie-cutter” imaging process; significant decrease in Help Desk tickets related to PC performance.
- Outsourced virus/spam filtering service; blocked 1.2M spam messages in 2008.
- Implemented EMC Clariion SAN with 4 virtual “host” servers for 11 instances (Exchange, Fileserver, SMS, WWW, SharePoint, BES) – WWW was clustered.
- Migrated executive sales reporting system from AS/400 to SQL 2005 and Access front-end; new reporting had drill-down/filtering capability and templates to generate ad-hoc reports.
- Implemented SharePoint 2007 Intranet, Help Desk and “Library” portals.
- Replaced old network (20 devices, disparate ISP’s) with Cisco router/firewall/switches and single ISP; end-result is 5 devices and significant savings in support costs and maintenance.
Permal Group
New York, NY
June 2006 – April 2007
IT Manager for NY & Boston offices of international $15B “fund of funds” reporting to IT Director in London. Responsible for IT infrastructure and support for 140 employees with 1 direct report. Revamped infrastructure by replacing ISP with 100Mbps connection, saving $19K p.a while doing a rebuild of the AD architecture, cleaning up DNS, DHCP and employing GPO’s to control PC use. Completed a cleanup of the local backup process and led project to establish DR/BCP facility with SunGard in Carlstadt, NJ.
- Consolidated all fileservers onto single device to comply with SOX and parent company (Legg-Mason).
- Migrated 4 SQL Servers onto single device.
- Did due diligence for selection of new website design firm, focusing on IT requirements and processes.
- Established formal Help Desk reporting and metrics.
- Updated all digital scanners in NY office to comply with SEC archive regulations.
Enable Corp.
New York, NY
May 2001 – April 2006
Director Of Network Services for ASP providing EDI services in a hub and spoke model, reporting to COO. Client roster included Best Buy, Disney, Linens ‘n’ Things, Abbott Labs, Toys R Us and RiteAid. Led the consolidation of office networks upon merger of Bac-Tech Systems and Enable, uniting servers, network devices and domains into a single AD. Built out new high-availability datacenter in NJ facility from scratch while also consolidating Enable server farm into new “Trade Gateway” setup. I was the only IT resource devoted to infrastructure and help desk for the last 4 years of my employ – upon the merger in 2000 staff was eliminated in cost-cutting measures.
- Responsible for company’s LAN & WAN services (60 servers in DEV/QA/PROD) in a Mixed W2K/NT/UNIX environment.
- Set up high-availability website with multi-node WWW with Big-IP.
- Led initiative to consolidate three office locations into one, saving company $1.1M p.a. in rent/office costs.
- Implemented & managed EDI & AS2 applications VLTrader, Lexicom & Templar T5.
- Implemented SAP BusinessOne to replace legacy accounting applications
Utility.com/VCOM.COM
New York, NY & Emeryville, CA
April 1999 – February 2001
Network & Data Operations Manager for a dot-com that sold and provisioned gas/electric/telecomm over their website. Utility.com bought VCOM.COM (sold calling cards on their website) in July 2000 and extended management offer to me in Emeryville, reporting into the CIO. Responsible for the datacenters of both companies and led the consolidation of VCOM’s NYC datacenter into Utility’s San Jose location. Also lead a team of 10 in the Networking/Help Desk & Data Operations areas (3 DBA’s, 2-3 Admins, 4 Data Operations). I was able to recover $45,000 of MIA billing after doing an audit of the data ops systems/processes.
- Responsible for overall implementation and maintenance of the company network (50 servers in dev/qa/prod, 150 seats), a mixed W2K/NT/UNIX environment.
- Enterprise backup & DR using Veritas Backup Exec, SQL/Exchange/UNIX/OFO/IDR Agents.
- Ran high-availability website with 3-node WWW servers on Big-IP and 2-node Oracle servers with IBM SAN.
- Established 24x7 monitoring of all mission-critical servers & applications using SiteScope and automated scripts
Lerner New York
New York, NY
November 1997 – April 1999
Webmaster for company Intranet and Project Manager for a division of The Limited, reporting to the IT Director. Was placed in charge of several project initiatives, including the HW/OS migration of the entire company (300 seats) where I initially employed the “cookie-cutter” process via PC images and testing of several shrink-wrap and homegrown applications for Y2K. During the project I managed 9 staff for half-time and 3 consultants full-time; after the project 2 consultants were kept on and I was given supervisory capacity. HW help desk tickets dropped 80% after the project was completed. Also implemented Backup Exec and SMS for software distribution.
Information Builders
New York, NY
October 1996 – November 1997
Webmaster for IBI’s international division comprised of 15 offices in Europe & Asia, reporting into the Director of IT. Created, implemented and managed secure intranet built with ColdFusion. This portal housed 200,000 document knowledge base, problem reporting & tracking system
Profound (Division of MAID, PLC)
New York, NY
April 1996 – October 1996
DBA responsible for maintenance of sales database pulling records from mainframe in UK creating reports to identify sales trends; reported into IT Manager. Also created Intranet for sales staff, specifically for a training knowledge base. The company moved operations to Raleigh and offered me the position of IT Manager.
MCI International
Rye Brook, NY
August 1992 – April 1996
Help Desk for 9 months, then promoted to Staff Administrator III, reporting into IT Manager. Responsible for hardware & software inventories for 800-node network. Handled RFP's for all hardware and software purchases and price negotiation. Created ACD call analysis spreadsheet to track performance of Help Desk staff.
EDUCATION
SUNY @ Buffalo, Buffalo, NY
Bachelor of Arts - Psychology, December 1989
Iona College, New Rochelle, NY
Master of Business (MBA) - IT, May 1996
3.5 GPA on 4-point scale
SKILLS - HARDWARE
EMC CX3-10, APC UPS, Google Mini, Barracuda, Avocent IP-Based KVM, IBM Netfinity 5000 & 5500, Dell Power Edge, Compaq ProLiant 1200 & 2500, IBM PC-compatible, Macintosh, Sony & Seagate Power Vault & Sidewinder drives, SonicWall Pro, BIG/IP, Cisco Switches, Cisco Routers, Cisco PIX 515/520 & ASA 5520, SecureZone 3.0, Sidewinder 5.11, Avaya Partner 18 PBX, Nortel IVB, Voiceware TSP, HP Printers
SKILLS - SOFTWARE
Windows 2000/2003/2008, EMC Navisphere, Sharepoint 2007, MS Virtual Server 2005, Windows NT, Exchange 5.5, 2000 & 2003, Blackberry Enterprise Server, Terminal Server, Cluster Server, SNA Server, SMS, IIS, Acronis Enterprise/Desktop, Cold Fusion Application Server, Cold Fusion Enterprise, Allaire Studio, MS Project, Backup Exec 11d, MS-Office, Adobe Photoshop, SQL Server 2000-2005, Visio Enterprise, Cleo LexiCom AS/2, Norton Utilities, Symantec AV Corporate Edition, PCAnywhere, RemotelyANYWHERE, DriveImage, Crystal Reports Professional, SQL Server Enterprise Manager, Oracle 8i Enterprise, Oracle Enterprise Manager, WebTrends, SonicWall VPN, Cisco VPN, Site Scope, DeepMetrix LiveStats 6.2, SupportMagic, GFI Faxmaker, Double-Take, PerTrack, Patch Authority
References are furnished upon request
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